Moving into your new home is an exciting milestone. But before you unpack your boxes, there are several essential services you'll need to arrange to make your home comfortable, connected and ready for everyday life. Some services are included in your rent, while others must be set up before you move in. Understanding the difference can help you avoid unexpected surprises after you receive your keys.

As of April 1, 2026, most economic‑class permanent residents and their families only have a limited time to use federally funded settlement services – six years after becoming permanent residents, and five years starting in 2027. After that, many people will no longer qualify for these free supports, even if they still face settlement and integration challenges. CNAP helps newcomers, employers, and community partners understand this “settlement clock,” connect people to the r