Connecting Your Utilities in Canada: A Newcomer's Complete Guide
- CNAP
- Aug 2
- 2 min read
Moving into your new home is an exciting milestone.
But before you unpack your boxes, there are several essential services you'll need to arrange to make your home comfortable, connected and ready for everyday life.
Some services are included in your rent, while others must be set up before you move in.
Understanding the difference can help you avoid unexpected surprises after you receive your keys.
Step 1: Confirm What Is Included
Before arranging any services, carefully review your lease agreement.
Some rental properties include:
Heat
Water
Hydro (electricity)
Gas
Internet
Parking
Others require tenants to arrange and pay for these services independently.
If you're unsure, ask your landlord before moving in.
Electricity (Hydro)
Most Canadian homes require an electricity account.
Electricity powers your:
Lights
Appliances
Air conditioning
Heating (in many homes)
Laundry machines
Outlets
You'll usually need:
Your move-in date
Property address
Identification
Contact information
Some providers may request a security deposit for new customers.
Natural Gas
Many Canadian homes use natural gas for:
Home heating
Hot water
Gas stoves
Fireplaces
Not every property uses natural gas, so confirm this with your landlord before opening an account.
Water
In many apartment buildings, water is included in the rent.
Some townhomes and detached homes require tenants to pay municipal water bills directly.
Always confirm responsibility before moving in.
Internet
Reliable internet is essential for:
Work
School
Banking
Government services
Video calls
Entertainment
Canada has several national and regional providers offering a variety of plans.
Compare:
Speed
Monthly cost
Installation fees
Contract length
Equipment rental
Promotional pricing
Don't assume the cheapest plan is the best value.
Mobile Phone Service
Many newcomers arrange their mobile phone shortly after arriving.
When comparing providers, consider:
Coverage
Data allowances
International calling
Contract terms
Device financing
Monthly cost
Some providers also bundle mobile and home internet services.
Tenant Insurance
Although not technically a utility, tenant insurance is highly recommended.
It may protect your:
Personal belongings
Liability
Temporary accommodation after a covered loss
Many landlords now require proof of tenant insurance before handing over the keys.
Garbage and Recycling
Most municipalities provide:
Garbage collection
Recycling
Organic waste collection (where available)
Ask your landlord about:
Collection days
Waste sorting requirements
Building recycling rules
Improper disposal can sometimes result in municipal fines.
Mail Forwarding
After moving, remember to update your address with:
Your bank
Employer
CRA
Provincial health insurance
Driver's licence
Insurance companies
Schools
Subscription services
Forwarding your mail helps ensure you don't miss important documents during your transition.
Before You Move In Checklist
✔ Confirm what utilities are included
✔ Arrange electricity if required
✔ Arrange natural gas if required
✔ Schedule internet installation
✔ Set up your mobile phone
✔ Purchase tenant insurance
✔ Update your mailing address
✔ Learn your building's waste collection procedures
CNAP Tip
Many newcomers focus on finding a place to live.
Housing stabilization begins after you receive the keys.
Planning your utilities, internet, insurance and essential services before moving day helps create a smoother transition and allows you to settle into your new home with confidence.
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